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Countertop partners with Small Batch Learning to boost Indian hospitality with training
Arijit Bose and Pankaj Balachandran are aiming to improve the skills baseline for Indian hotel, bar restaurant and retail teams with support from Small Batch Learning.
Latest articles
Trial by chardonnay! Did your teams pass…?
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Meet Nicholas Tran, first-ever winner of our annual global leaderboard
Small Batch Learning caught up over email with our 2020 global leaderboard champ Nicholas Tran (pic...
Covid survival training, part 3: make it relevant
In the final part of our series explaining the importance of staff training for hospitality busines...
Covid survival training, part 2: making money
In the second part of our focus on how staff training can help your hospitality business survive, w...
If you’re going to survive the Covid-19 challenge, start with training (part 1)
Covid survival training for hospitality, part 1: Work out your SOPs, write a staff handbook, make i...
How to write a staff handbook for hospitality
The staff training manual or company handbook is the most important training document a hospitality...
Read this to learn how to taste – and recommend – red wine
Do you feel confident tasting and talking about red wine? What about guests looking for something f...
Gin: What Is It?
Sales of gin aren’t slowing down, with the category's growth both gender-neutral and resilient duri...
Social? Distancing? Imagining post-lockdown service in hospitality
What do post-lockdown customers expect? How do you balance fear with making money? Assessing custom...
Three must-do online courses to prepare staff for re-opening
Operationally, are you ready to face a post-lockdown world? What should hospitality operators be do...
The importance of team-building in hospitality
Ah, the age-old relationship woes between FOH and BOH hospitality teams. After Covid-19 lockdown en...
New apps bring mobile learning convenience
Small Batch Learning’s new mobile apps for iOS and Android create a true mobile learning experience...
Keep your learning record for life
With Small Batch Learning, you keep your account and learning record forever – even if you change j...
Case Study: Tapas Club, Singapore
How Small Batch Learning is helping this Southeast Asia restaurant group deliver better staff train...
Five ways Small Batch Learning solves hospitality training for groups
Consistent/flexible... national/local.... complex/simple... Hospitality companies running multiple ...
Tailored beverage training, without a magic wand
Every manager wants bespoke training to suit the specific learning needs of their staff, because no...
Are your bartenders going rogue with recipes?
Staff not following a venue’s cocktail specs, every night, for months, will do serious damage to yo...
Building a healthier, happier hospitality industry
Our new partnership with Healthy Hospo helps bars, restaurants and hotels look after staff's physic...
Training: The only resolution required
In the calm after the festive storm, the industry will be looking forward to a successful 2020. So ...
Staff that understand a product sell more of it
Small Batch Learning’s product training features reduce service black spots, by making sure all sta...
Five reasons a generic learning management system isn't viable for the hospitality industry
Technology is meant to simplify our lives in the workplace. But here’s why a generic solution (the ...
How to get the most out of Small Batch Learning
The goal of our training is to help you meet customer expectation and maximize revenue. To achieve ...
Want an editable online recipe library to train staff?
Ensuring service teams know your menus inside out, so they can explain signature and classic cockta...
Ewww! These hygiene fails leave customers queasy
Dirty plates, beer-soaked tables and toilets too terrifying to enter. Make sure staff are trained t...
This system will train you how to taste drinks
Small Batch Learning has a fool-proof system for learning how to analyse and describe taste across ...
Five ways Small Batch Learning can help your business make money
Service training is essential for hospitality venues that want to drive revenue. Here’s how Small B...
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