Your shortcut to
shop-floor success

Build staff confidence, smash your customer experience scores and boost your bottom line, with a sales-focused product training solution that store teams love to use

Join these forward-thinking companies upgrading their retail experience
Bws Dan murphys Johnnie walker Remy cointreal Four pillars

Not another
launch-and-forget

Small Batch Learning's frictionless training experience, delivered on web or mobile app, easily scales across your organisation, while its versatility and intelligent design handles all your product training challenges
Space rocket flying
Onboard teams faster
Hire for attitude, then get new staff up to speed on key category and product knowledge in less than two weeks
Stairs ascend
Achieve campaign readiness at scale
New products, range reviews or promotions? Whatever the goal, ensure teams are confident and 100% customer-ready
Shop like
Develop speciality stores
Respond quickly to shifting consumer demand by deploying relevant category and product training at speed
Target center
Drive targeted initiatives
Improve outcomes at underperforming stores by running focused training programs and promoting manager buy-in
Single neutral actions star
Maintain staff confidence
Foster continuous, self-directed learning by empowering teams with accessible training that supports their roles
Example of bite-size learning and video lesson for a beverage brand in retail
Sharee senior
“I love the way Small Batch Learning approaches training. By simplifying technical terms and focusing on key product information, the app makes customer conversations so much easier in my job as a retailer.”
Sharee Senior, Retail Associate
Dan murphys
Bite-size lessons plus quizzes, certificates and competitive leaderboards maximise engagement with each brand's training
Engaging lessons and competitive leaderboards helping learner engagement
Features that allow companies to author content, send announcements, send bulk staff invitations and assign store managers help scale up training programs across the whole enterprise
Extensive training library for retail covering wine, beer and spirits
Small Batch Learning Head of Content Dan Bignold

Dan Bignold

Head of Content

Co-founder & former Editor-in-Chief of DRiNK, Asia's leading bar industry magazine
Learning data helping managers measure team success and training outcomes
Engagement data and learner feedback help brands strengthen training outcomes and measure ROI Bg gradient 1
Simplified pricing plans with fixed-price subscriptions Bg gradient 2
Small Batch Learning delivers a brand's training to unlimited channel partners across retail and hospitality

Our product training toolkit

We've got you covered

We're constantly adding and improving tools and features to address the changing needs of retailers. Book yourself a personalised demo to learn more about our most frequently used features.
Cog search
Custom branding
Content paper edit
Content authoring
Login
Social sign-on
Alarm bell
Push notifications
Pie line graph desktop
Manager dashboards
Single neutral actions check
Roles & permissions
Mobile phone
iOS & Android apps
Read world
Training library
Human resources hierarchy
Multi-level hierarchy
Multiple actions graduate
Learner groups
Star
Gamification
Certified diploma
Certificates
customer success

Endeavour Group

Australia's premiere alcohol retailer, owner of Dan Murphy's and BWS, chooses Small Batch Learning to deliver product, beverage category and customer experience training to its 15,000-strong team across 1,800 stores. In-app feedback from team members rates the platform 4.6/5 for functionality, ease of use and training, while "Voice of Customer" data shows that stores with high training engagement score better for knowledge based on customer feedback.
Simon wilson
Simon Wilson
Learning Partner, BWS
One of the biggest opportunities in enhancing customer experience is building confidence in our team's product knowledge. Small Batch Learning has demonstrated their tech can deliver succinct product training and a seamless experience to our teams at scale in a digestible and engaging way – something that has been a challenge for us to date.

See how it works

Find out how Small Batch Learning boosts product knowledge