Join these companies re-thinking trade advocacy for their brands
No more seeing what sticks
Small Batch Learning removes the uncertainty associated with training key accounts by engaging
frontline teams with effective and consistent product knowledge, delivered via a highly scalable
digital solution
Achieve sales readiness at scale
Reach customer-facing teams anywhere with online training that eliminates the physical and
financial limitations of in-person sessions
Capture (and maintain) mindshare
Keep your products front-of-mind during customer conversations by influencing service staff
to recommend what they know
Launch with confidence
Strengthen go-to-market strategies and de-risk your investment by ensuring channel partners
are properly engaged
Measure & manage
Use sales and learning data to adjust advocacy programs in-market and improve training outcomes
Invest in mutual success
Foster better trade relationships by maximising sales with a hassle-free training solution
that accommodates everyone's agenda
“I love the way Small Batch Learning approaches training.
By simplifying technical terms and focusing on key product information,
the app makes customer conversations so much easier in my job as a retailer.”
Sharee Senior,Retail Associate
Dan Bignold
Head of Content
Co-founder & former Editor-in-Chief of DRiNK, Asia's leading bar industry magazine
Our product training toolkit
Dan Bignold
Head of Content
Co-founder & former Editor-in-Chief of DRiNK, Asia's leading bar industry magazine
customer success
Endeavour Group
Australia's premiere alcohol retailer, owner of Dan Murphy's and BWS, chooses Small Batch Learning
to deliver product, beverage category and customer experience training to its 15,000-strong team
across 1,800 stores. In-app feedback from team members rates the platform 4.6/5 for functionality,
ease of use and training, while "Voice of Customer" data shows that stores with high training
engagement score better for knowledge based on customer feedback.
Simon Wilson
Learning Partner, BWS
One of the biggest opportunities in enhancing customer experience is building confidence in our
team's product knowledge. Small Batch Learning has demonstrated their tech can deliver
succinct product training and a seamless experience
to our teams at scale in a
digestible and engaging way
– something that has been a challenge for us to date.
Simon Wilson
Learning Partner, BWS
See how it works
Find out how Small Batch Learning boosts product knowledge