Unlimited, multi-channel advocacy for your brand

Improve brand performance in retail and hospitality with sales-focused product training, executed online and at scale

Join these companies re-thinking trade advocacy for their brands
Don julio Tanqueray Johnnie walker Remy cointreal Four pillars
No more seeing what sticks
Small Batch Learning removes the uncertainty associated with training key accounts by engaging frontline teams with effective and consistent product knowledge, delivered via a highly scalable digital solution
Space rocket flying
Achieve sales readiness at scale
Reach customer-facing teams anywhere with online training that eliminates the physical and financial limitations of in-person sessions
Brain head
Capture (and maintain) mindshare
Keep your products front-of-mind during customer conversations by influencing service staff to recommend what they know
Star
Launch with confidence
Strengthen go-to-market strategies and de-risk your investment by ensuring channel partners are properly engaged
Data file search
Measure & manage
Use sales and learning data to adjust advocacy programs in-market and improve training outcomes
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Invest in mutual success
Foster better trade relationships by maximising sales with a hassle-free training solution that accommodates everyone's agenda
Example of sales readiness training with video lesson for a beverage brand in retail or hospitality
Sharee senior
“I love the way Small Batch Learning approaches training. By simplifying technical terms and focusing on key product information, the app makes customer conversations so much easier in my job as a retailer.”
Sharee Senior, Retail Associate
Dan murphys
Bite-size lessons plus quizzes, certificates and competitive leaderboards maximise engagement with each brand's training
Engaging lessons and competitive leaderboards helping learner engagement
Features that allow companies to author content, send announcements, send bulk staff invitations and assign store managers help scale up training programs across the whole enterprise
Extensive training library for retail covering wine, beer and spirits
Small Batch Learning Head of Content Dan Bignold

Dan Bignold

Head of Content

Co-founder & former Editor-in-Chief of DRiNK, Asia's leading bar industry magazine
Learning data helping managers measure team success and training outcomes
Engagement data and learner feedback help brands strengthen training outcomes and measure ROI Bg gradient 1
Simplified pricing plans with fixed-price subscriptions Bg gradient 2
Small Batch Learning delivers a brand's training to unlimited channel partners across retail and hospitality

Our product training toolkit

customer success

Endeavour Group

Australia's premiere alcohol retailer, owner of Dan Murphy's and BWS, chooses Small Batch Learning to deliver product, beverage category and customer experience training to its 15,000-strong team across 1,800 stores. In-app feedback from team members rates the platform 4.6/5 for functionality, ease of use and training, while "Voice of Customer" data shows that stores with high training engagement score better for knowledge based on customer feedback.
Simon wilson
Simon Wilson
Learning Partner, BWS
One of the biggest opportunities in enhancing customer experience is building confidence in our team's product knowledge. Small Batch Learning has demonstrated their tech can deliver succinct product training and a seamless experience to our teams at scale in a digestible and engaging way – something that has been a challenge for us to date.

See how it works

Find out how Small Batch Learning boosts product knowledge