Legal

We are passionate about unlocking confidence at work for retail and hospitality. So much so, we’ve worked with some of the brightest minds in online user experience to build an industry-specific learning management system from scratch, and then used our 40 years of collected experience in beverage training to design and create a comprehensive content library of product and customer-experience training, fully accessible and ready-to-learn upon sign-up. Furthermore, we work with other great technology companies to provide integrated solutions that work, ensuring your experience with Small Batch Learning is second-to-none when it comes to digital training.

This Acceptable Use Policy outlines our expectations of you, our Users. It is important that you understand and follow them. Ultimately, we expect you to respect the Platform, respect the Users you interact with, and respect yourself.

• Update your Account Details if and when they change;
• Use the Platform only in compliance with our Terms, and all applicable laws;
• Use the Platform only in compliance with our Terms, and all applicable laws;
• Maintain the security of your account, including passwords (Administrator and User passwords) and files;
• Assume responsibility for controlling how your personal information is disclosed or used, including to take appropriate steps to protect such information.

• Directly or indirectly reverse engineer, decompile, disassemble or otherwise attempt to discover the source code, object code or underlying structure, ideas, know-how or algorithms relevant to the Platform or any software, documentation or data related to the Services
• Modify, translate, or create derivative works based on the Platform or any Software (except to the extent expressly permitted by us in writing or authorised within the Services);
• Copy, download, or extract any information or Content from the platform without the expressed written consent of the author.
• Impersonate another person or gain unauthorised access to another person's User Account, or Client Account;
• Introduce any virus, worm, spyware or any other computer code, file or program that may damage or is intended to damage or hijack the operation of any equipment and ancillary services needed to connect to, access or otherwise use the Services, including, modems, hardware, servers, software, operating systems, networking, telecommunications, web servers and the like, or any other aspect or operation of the Platform, or scrape, spider, use a robot or other automated means of any kind to access the Platform;
• Upload, post or otherwise transmit any unsolicited or unauthorised advertising, promotional materials, junk mail, spam, chain letters, pyramid schemes or any other form of solicitation (commercial or otherwise) through the Platform;
• Post or provide any inappropriate, offensive, racist, hateful, sexist, pornographic, false, misleading, incorrect, infringing, defamatory or libellous content or information.

• Capitalised terms used in this Acceptable Use Policy take their meaning from the Terms of Service.
• You agree to indemnify us and hold us harmless against any damages, losses, liabilities, settlements and expenses (including costs and attorneys’ fees) in connection with any claim or action that arises from an alleged violation of this Acceptable Use Policy or otherwise from your use of the Services.
• Although we have no obligation to monitor your use of the Services, we may do so and may prohibit any use of the Services we believe may be (in our sole discretion) or alleged to be, in violation of this Acceptable Use Policy.

Without affecting any other remedies available to us, we may permanently or temporarily terminate or suspend your account or access to or use of the Platform without notice or liability if we (in our sole discretion) determine that you have violated this Acceptable Use Policy.