Problems signing in?
If you are having problems signing in, please refer to the following FAQs:
How do I access the platform?
You'll need the email address you signed up with and the password you created. Simply click on the "sign in" button in the top right of the screen and follow the instructions. It’s a good idea to click the "remember me" box, to help you sign in more easily next time.

I have forgotten my password.
No problem. Please click on the link here and enter your registered email address – an email will be sent to the email address with instructions explaining how to reset your password.

I no longer have access to the email address I signed up with.
You can still sign in to the platform with your old email address, even if you don’t have access to that email anymore. But next time you sign in, please update your account with your new email address. After signing in, click on your profile picture in the top right corner, then click on "account" and change your email there.

When I click on my email invitation, it says it's expired.
Please get in touch with your manager and ask them to re-send the email invitation.

What are the minimum browser requirements?
For optimal user experience, we recommend that you install the latest version of your browser. Chrome and Safari will give you the best user experience, although the latest versions of Internet Explorer and Firefox will also work.

How do I save the Small Batch Learning homepage to my phone's home screen?
Once you're looking at the Small Batch Learning homepage on your phone, you can bookmark or save it to home screen, so you always have a convenient link taking you to Small Batch Learning without having to type in our address each time.

If none of the above has helped you solve your problem, please speak to your manager or email with your query.