What languages is Small Batch Learning currently available in?
English and Mandarin.
Who writes Small Batch Learning's training content?
Small Batch Learning’s own courses are written by our in-house content team, but are peer-reviewed to make sure the training matches the required standards of the industry. These courses are clearly labelled with "SBL". However, Small Batch Learning also welcomes third-party content providers to host their training content on the platform, and encourages outlet managers to upload their own outlet-specific training content too.
Outlet platform: Can I add my own training?
Yes! Outlet managers are encouraged to use the platform – for free – as their business’s own bespoke online training platform. You can add as much material as you want with our easy-to-use content creation tool, including text, photo and video, with options to attach audio, pdfs or power point slides. You can also mix our content with your own, to make tailor-made training courses that match your team’s specific training requirements.
Outlet platform: Can I create quizzes to test my staff on the content I upload?
Yes, you can create quizzes for each lesson using our simple content authoring tool. Quizzes are presented in multiple-choice format, with answers and questions that can feature text or photos.
Outlet platform: Can I upload my own cocktail recipes and specs?
Yes, the recipes feature allows you to build your spec sheet into a Virtual Menu, as well as allowing access to our library of classic cocktails – use our recipes as they are, or customise with your outlet’s own specs and brand calls.
Outlet platform: If I add my own content, who can see it?
That’s up to you. Most admins choose to only share their private content with members of their outlet – their real-life team, in other words. Managers can assign each training course to specific individuals, or share with the whole company – and it’s all protected to ensure your content remains private. Once a staff member leaves your business, simply remove their access to your private content with the click of a button.
Outlet platform: Can my staff also create content?
Again, that’s up to you. When adding a person to your outlet’s team, you select the permissions that are granted to that person – "admin" permissions means they can write or delete content.
How can brands offer product training on Small Batch Learning?
Through the Virtual Menu tool, by adding extra lessons to their products information pages, or by creating training courses as a third-party content provider and then sharing access to their courses with outlets.
Outlet platform: Can I upload SCORM content?
No, we don’t support SCORM wrapped content. The decision to build our own content authoring tool was not one taken lightly; however, the flexibility required to deliver job-optimised training for all team members meant that SCORM was not a solution that would deliver on our promise to you, and your staff.