People who understand the way I run my teams know I expect a lot in terms of knowledge – booze, cocktails, service. My venues are small, but with 800+ bottles on the back bar, it's a hard task trying to train staff to be proficient in selling all the products we stock. Small Batch not only offers great category training, for free, but the Virtual Menu is the single most useful piece of training technology I've come across in all my years as a bar owner and hospitality trainer.