Small Batch Learning has begun a journey with us to get information and training to our staff in a direct and approachable way. I am incredibly excited to see how it helps shape the landscape of training in our business and how it will help us nurture talent internally.

Small Batch Learning has taken away all the obstacles to your bartenders becoming experts in the products they are selling and serving. Better salespeople mean more sales and better drinking experiences for your guests. While traditional face-to-face training has an important role to play, it can be hard to execute consistently – and the online training solutions out there are simply too expensive for most operators. Enter Small Batch Learning: comprehensive product knowledge straight from the source, an easy and intuitive learning interface and, amazingly, zero cost to operators! It’s a no-brainer from where I sit.

Small Batch Learning aligns with Applejack's mission to challenge the status quo. While we're determined to lead the industry with unique concepts and magical experiences, Small Batch is reinventing how our industry trains its staff. After a significant time investment finding a solution that actually delivers what it promises – useful technology and relevant content – we're thrilled to be working with Small Batch to provide exceptional team training, which will translate to exceptional service for our guests.

Brand training is hard to deliver satisfactorily to our staff. However, by cutting out the marketing fluff, Small Batch Learning gives teams the confidence to sell products that make our business the largest return. Short and sharp messaging that doesn't waste their time.

People who understand the way I run my teams know I expect a lot in terms of knowledge – booze, cocktails, service. My venues are small, but with 800+ bottles on the back bar, it's a hard task trying to train staff to be proficient in selling all the products we stock. Small Batch not only offers great category training, for free, but the Virtual Menu is the single most useful piece of training technology I've come across in all my years as a bar owner and hospitality trainer.

We're a modern Asian restaurant, and up to now, all our in-house training has been food focused. But with Small Batch Learning, we've enhanced our beverage service offering and increased the percentage of beverage spend-per-head.